Shipping & delivery

Everything we sell is already in the UAE, so a domestic order never crosses a border and never sits in customs. We prepare and ship every morning, seven days a week, and the courier delivers the next day.

Dispatch

Orders placed before 10:00 AM (GMT+4, UAE Time) are packed and handed to the courier the same morning. Orders placed after this time are sent out the following morning. We dispatch every day, weekends included.

Inside the UAE

• Courier: Quiqup, to all emirates.
• Delivery: one day from dispatch
• Cost: Flat 26 AED shipping cost, and free shipping on orders over 800 AED.
• Collection: collect yours orders in person in Abu Dhabi at no cost — select Pickup at checkout and we will confirm the address and time of collection.

The courier calls before delivering, which is why a reachable mobile number is required at checkout.

International

• Courier: Quiqup handing over to Aramex.
• Where: worldwide — see customs & export restrictions.
• Delivery: typically 3–5 days once dispatched, depending on the destination and on customs clearance.
• Cost: calculated at checkout from the destination, the size and weight of the parcel. A single sleeved card and a sealed booster box are not the same shipment, so there is no flat international rate — you will see the exact amount before you pay.

Import duty and local taxes are charged by your own country and are not included in what you pay us.

Preorders

A preordered item ships when it is released. If your order combines a preorder with items currently in stock, the complete order ships together when the preorder is released. If you would rather have the currently in-stock items now, place those items as a separate order.

Packaging

Every card is sleeved and shipped in a rigid mailer, because a bent corner is the difference between Near Mint and Lightly Played.

If something goes wrong

If a parcel is late, damaged in transit, or not received, email admin+support@collectorsbazaar.ae with your order number and we will follow up the courier. Damage on arrival is covered by our returns policy — send photographs and we will refund or replace the affected items.

An incorrect or incomplete delivery address resulting in a lost parcel is not our responsability. If redelivery to a corrected address is possible you may be charged again for delivery.